Information We May Collect

Depending on your interaction with our store, information may include:

• Name, email address, telephone number where provided, billing address, and shipping address.
• Order number, products purchased, shipping details, transaction status, return information, and refund information.
• Information included in communications with customer support.
• Browser, device, IP address, cookie, and website-interaction information.
• Payment-related information required by Shopify and applicable payment providers to process a transaction.

Mynorevie™ does not store complete payment-card numbers on its own servers.

Why We Use Personal Information

Information may be used to:

• Process, verify, fulfill, and deliver orders.
• Send purchase confirmations, shipment notices, and tracking information.
• Provide customer support.
• Review returns, refunds, disputes, and payment questions.
• Detect and prevent fraud, misuse, or security incidents.
• Maintain and improve website operation and the shopping experience.
• Provide marketing communications where permitted and requested.
• Meet applicable legal, accounting, regulatory, and recordkeeping obligations.

Cookies & Similar Technologies

Mynorevie.com and services supporting our store may use cookies and similar technologies for website functionality, checkout, preferences, analytics, security, fraud prevention, and applicable advertising functions.

Browser and privacy controls may allow you to restrict or remove cookies. Disabling certain necessary cookies may affect website functionality.

Service Providers & Information Sharing

Personal information may be provided to service providers where reasonably necessary to operate the store or complete a transaction, including:

• Shopify and e-commerce technology providers.
• Payment processors and financial-service providers.
• Shipping carriers and fulfillment partners.
• Customer-service and communication providers.
• Analytics, website-security, and fraud-prevention providers.
• Government or regulatory authorities where disclosure is legally required.

We do not rent personal information to unrelated third parties for their independent use. Where applicable law treats certain advertising-related disclosures as a "sale," "sharing," or similar activity, eligible users may exercise applicable privacy choices.

Shopify

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

Data Retention

Personal information is retained for as long as reasonably necessary for transactions, order administration, customer service, accounting, fraud prevention, dispute resolution, enforcement of agreements, and applicable legal obligations.

Privacy Rights & Requests

Depending on your location and applicable law, you may have rights concerning access, correction, deletion, restriction, or other handling of your personal information.

To submit a privacy-related request, contact our customer service team. We may need to verify your identity or request before taking action.

Privacy & Support Email: service@mynorevie.com
Customer Service Phone: +86 13622325072
Customer Service Hours: 8:00 AM–10:00 PM China Standard Time (UTC+8)

Marketing Communications

If you choose to receive promotional email, you may unsubscribe through the option included in those communications.

Transactional communications concerning orders, payments, shipments, returns, refunds, or customer-support matters may still be sent where necessary.

Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No online transmission or electronic-storage method can be guaranteed to be completely secure.

Children's Privacy

Our store is intended for general consumer shopping and is not designed to knowingly collect personal information from children in violation of applicable law. Please contact us if you believe information has been submitted improperly.

International Processing

Because our store and service providers may operate internationally, information may be processed or stored in jurisdictions different from the location from which the website is accessed, subject to applicable legal safeguards.

Third-Party Services & Links

The website may rely on or link to third-party services. Their handling of information may be governed by their own privacy policies and terms.

Policy Updates

We may revise this Privacy Policy when our services, technology, business practices, or applicable requirements change. The current version will be posted on this page with an updated revision date.